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Updated: 10.20 pm
XTRA-VISION IS FACING a raft of criticism after customers who pre-ordered the new Xbox One were asked to buy an additional game on top of the purchase when collecting the console.
The console was officially released on Friday but many Irish gamers pre-ordered it over the last few months and even paid in advance. One of the features of the console is that games can be bought and downloaded from the Xbox Games Store so that users do not need to buy a physical copy
But many customers of Xtra-Vision were surprised and angered to discoverer that when they went to collect the console they were asked to pay for a game that would cost an additional €50-€60.
According to customers who contacted TheJournal.ie and many who have have taken to the Xtra-Vision Facebook page to complain, this requirement was asked of pre-order customers even if they had already paid in full.
Xtra-Vision offered customers who did not wish to pay for the extra game a full refund on their purchase.
National Consumer Agency
The National Consumer Agency (NCA) has confirmed that they have been contacted by a number of customers who have experienced difficulties when collecting pre-ordered Xbox consoles. The NCA say they are following up with Xtra-Vision directly in connection with the matter.
The agency said in a statement to TheJournal.ie that:
In general, if consumers have pre-ordered and paid a deposit or in full for a product then a contract is in place for the supply of that product from the retailer to the consumer. The consumer is entitled, under sales of goods legislation, to receive the product at the agreed, contract price.
“Retailers should always make the price of what they are selling clear to consumers at the time of purchase to enable the consumer to make an informed decision,” they added.
As well as complaining directly to the company there are extensive threads on both Reddit and Boards.ie with customers venting their anger about their experiences with Xtra-Vision.
A spokesperson for Xtra-Vision said that the company had “no comment” to make on the issue.
(Boards.ie is part of the Distilled Media Group. Journal Media Ltd has shareholders – Brian and Eamonn Fallon – in common with Distilled Media Group.)
I wonder if someone did take him out 30 years ago, would Zimbabwe be the basket case he turned it into, or would some other “leader”, equally malingnant have just taken his place.
It’s tempting to write Africa off, but these things are not inevitable. The neighbours in Botswana were a landlocked, diamond rich former colony. Not an obvious candidate for success. And yet they were, partly because of Seretse Khama’s leadership, but also because people kept voting for him.
Unfortunately, for every relative success story there are 50 failed states. Nation building is hard and requires guts, enterprise, selflessness and vision. Mugabe wasn’t even asked to nation build. He was handed a fully functioning, very rich and successful country and managed to level it in less than a generation. That takes mean spiritness, stupidity, and the most crass selfishness and myopic vision, which, unfortunately, seems to be the calibre of most African leaders. Take and destroy is what they do and in the meantime, the west continues to do what the west does best. Assuage our feelings of western guilt by feeding, clothing and vaccinating the Africans left behind by their very own “leaders”.
We can write much of Africa off if the Chinese economy falters, And also, we can take Australia with it.
Problem with africa is its full of africans
“Unfortunate event”
In who’s eyes ????
Funny that at Mandela’s memorial when the camera would go to different world leaders the crowd would cheer or boo depending on who it was on. Mugabe got a massive cheer and Bush Jnr got a massive boo. Ya no your screwed when Mugabe gets a bigger cheer than ya!
It was an ANC crowd at the funeral & Mugabe was a big supporter if the ANC during apartheid times so I’d be sure that’s why he was cheered rather than for his recent policies.
That says a lot more about the crowd than it does about Bush Jr.
Whatever you can accuse Bush Jr. of, laying waste to his country, starving his people, killing the productive farmers and having an ugly greedy, mean wife isnt among them. An ANC crowd can turn into a vicious mob at the turn of a hair. Being rational abd discerning is not their thing.
Hurricane Katrina anyone? ;)
Sadly, probably the latter.
Problem with Africa is the tribal government system, and the mentality of it’s people.
@coom
Same could be said for a lot of countries..including ours!
Christina who wrote that paper? Dept of the Taoiseach?
While it is true that Robert Mugabe has a few character flaws, it cannot be denied that he is an active leader who stands up for his people. Much better than the shower we have running this country, he is. You can bet Robert Mugabe would have burned the bondholders and sent the IMF home with a flea in their ear.
Pity he didn’t have a fatal “accident” here.
Proably after totruring them first…Thing is we can elect another incompetant shower to govern us.Mugabe is there forever like a big black blood sucking tick on Zimbabwae.But then thats what happens if you let Marxist gun waving loons loose on a perfectly functioning and producing ,albeit not without is fault state.Turn it into a dictatorship that makes the previous oppression by whomever look like paradise.
have your say